Introduction:

1. This policy sets out the terms and conditions, on fulfillment of which Aza may permit you to either (i) return the products and/or (ii) exchange them for other products.
2. This policy applies to all the products sold by Aza through the Website
3. You are requested to read our Terms and Conditions and other policies available on the Website in addition to this policy as the same are binding upon you.

Acceptance of Terms:

1. 1. These Terms shall be deemed to have come into effect immediately.
      Use of the Website is available only to persons who can form legally binding contracts under the Indian laws. All persons who are “incompetent to contract” within the meaning of the Indian Contract Act, 1872 cannot use the Website. For example, if your age is below 18 years or you are an undischarged insolvent, you are prohibited to use this Website or purchase any products from this Website or enter into any form of contract with Aza. The Website is also not available to persons whose Membership has been suspended or terminated by Aza for any reason whatsoever.
   2. By using the Website or purchasing products from the Website through any computer resource including but not limited to mobile or tablet devices, you agree that you have read and understood these Terms, various policies and signify your acceptance to be bound by them in entirety.
   3. Except where additional terms and conditions are provided, which are product specific, these Terms shall supersede all previous representations, understandings, arrangements or agreements.
   4. If you have any queries about the Terms, various policies or have any comments, suggestions or grievances on or about our Website, please mail us your query at compliance@azafashions.com.

   3. Privacy Policy and Other Policies:

   1. By accessing the Website or sharing information on the Website, you permit Aza to use your information including personal or sensitive personal data/information (“Information”) as provided or may be provided to Aza and stored by the Website in electronic medium in connection with your visiting the Website or ordering products made available on the Website, etc. It is further clarified that the term “Information” shall also include any information made available to us by you at the time of registration, buying or listing process, in the feedback area, blog area or through any email feature or a written letter or form mailed or submitted to any of our Stores and/or Offices. We will protect your Information in accordance with our Privacy Policy.
   2. By accessing the Website or purchasing products from the Website through any computer resource including but not limited to mobile or tablet devices, you agree that you have read and understood the Privacy Policy. You further consent that the terms and contents of such Privacy Policy are entirely acceptable to you.
   3. In addition to the Terms and ‘Privacy Policy’, you shall also be legally bound by ‘Purchase Order Policy’, ‘Shipping and Delivery’, ‘Return and Exchanges’, ‘Payment Options’ or such other policies as may be introduced by Aza from time to time.
   4. Aza reserves the right to modify or update these Terms including any policy at any time without prior notice. Access to Website after any modification or revision of these Terms or any policy/policies shall also constitute your acceptance to be bound by such modified Terms or any policy/policies. If required by any Indian laws, the modified or revised Terms or any policy/policies shall be applicable to any products purchased prior to such modification or revision becoming effective.
   5. You acknowledge that these Terms, policy/policies including any modification(s) thereof constitute a valid contract between you and Aza, even though it is in electronic form and is not physically signed by you and Aza. Thus, you acknowledge and agree that by mere use of the Website, you shall be contracting with Aza and these Terms and various policies shall be automatically  binding upon you.
   6. If Indian courts, for any reason, hold any of the condition of the Terms or policy/policies or any part thereof as invalid, void or unenforceable, to any extent or in any particular context, only such condition of the Terms or policy/policies or any part thereof  shall be deemed to be severed/deleted only for such limited extent/context as determined by the Indian courts provided, however, that in such an event, these Terms or any policy shall be interpreted so as to give effect, to the greatest extent consistent with and permitted by Indian laws, to the meaning and intention of the excluded condition of the Terms or policy/policies as determined by such Indian court and the validity and force of the remainder of this Agreement shall not be affected.
   7. Unless context otherwise require, all policies, whether in force presently or introduced subsequently, shall be deemed to be part of these Terms. In case of any conflict between Terms and any policy, the provisions of such policy shall prevail.

   4. Limited Usage of Website:

   1. All intellectual property rights in the Website and the proprietary rights of the Website are owned by and/or licensed to Aza. It is further clarified that the Website including Information, all other contents on the Website such as software, images, audio, videos, photographs, graphics, text, description, logos, text, program, software, database, trademarks, icons, etc.,  are either owned by Aza or is licensed to Aza. You shall not use any intellectual property of Aza or Aza’s licensor in any manner without prior written permission from Aza or from the respective licensor.
   2. Aza grants you a limited, revocable and non-exclusive licence to access and make personal and non-commercial use of this Website, but not to download (other than page caching) or modify it, or any portion of it. It is clarified that the limited licence to access Website shall exclude:
   1. any commercial use or derivative use of this Website or its contents by you; or
   2. any extraction, reproduction, duplication, downloading or copying of any whole or part of the contents of Website including product(s) their descriptions and/or prices for any purpose by you; or
   3. any extraction, reproduction, duplication, downloading or copying in any manner, any Information, either in whole or in part, including account details of Aza’s employees/ customers/suppliers/designers/models for sale, resale or for the benefit of third parties by you; or
   4. any reverse engineering, distribution, transfer, transmission, publication, sale, resale, display or licensing any Information available on the Website by you.
   3. It is further clarified that any extraction, reproduction, duplication, downloading, or copying of any content of the Website for commercial or non-commercial purposes or unwarranted modification of Information or content of the Website is not permitted.
   4. Aza reserves itself right to temporarily or indefinitely suspend or terminate your Membership and refuse to provide you with access to the Website without any liability if you make any unauthorised use of the Website or breach these Terms or any policy or violate any applicable Indian laws while accessing Website or purchasing products from Aza.

   5. Access to Website:

   1. Website and/or any facilities made available on the Website, in whole or partially, may not be available from time to time for any reason including, without limitation, upgrading of the Website/technology, introduction of new product(s), computer resource repairs and Website maintenance, etc.
   2. In no event shall Aza be liable for any direct, indirect, punitive, incidental, special, consequential damages or any other damages resulting from:
   1. use or the inability to use or delay in use of the Website;
   2. unauthorized access to or alteration of the user’s transmissions or data;
   3. any other matter, including without limitation, damages for loss of use, data or profits, arising out of or in any way connected with the use or performance of the Website;
   4. provision of or failure to provide access to Website or any information, products through the Website;
   5. non-availability of the Website during periodic maintenance operations or any unplanned suspension of access to the Website that may occur due to technical reasons or pursuant to directives from government authorities or for any reason whatsoever beyond Aza’s control.
   3. Interruptions in the Website shall not serve as a basis to terminate your subscription, purchase order or demand in full or partial refund of any payment made or any reductions in future payments to be made.

   6. Changes to Website Contents:

   1. Aza, its consultants, contracted parties, technology partners make no representations or warranties about the accuracy, reliability, suitability, timeliness, upgradation and/or wholeness, of any content, graphics, images, information, software, text, audio, video, links or communications provided on or through the use of the Website or that the operation of the Website will be error free. While Aza uses reasonable efforts to keep the Website accessible and error free,  Aza cannot guarantee the same.
   2. Changes are periodically made to the Website, product(s) and to the price/information/contents of the Website. Aza and/or its respective suppliers may make improvements and/or changes in the Website, product(s) at any time without any prior intimation or any liability to anyone.

   7. User Account, Password, Security and Communication:

   1. Please ensure that the details provided to us during registration process for your user account or while placing an order as a guest are correct and complete.
   2. Registered users are requested to update any account information to enable us to serve you better.
   3. If you are registering as a business entity (i.e. limited company, partnership, limited liability partnership, trust, society, association of persons, etc.), you represent that you have the authority to bind such entity, which you are representing with these Terms.
   4. You will not provide false information about you or anyone else (including, without limitation, when you are being asked on the Website to provide accurate information about your age), and you will not impersonate or appear to impersonate anyone else or otherwise misrepresent your affiliation with any person or entity.
   5. You are solely responsible for maintaining the confidentiality of the password and account details. You shall be fully responsible for all activities that occur through your account. Aza shall not be liable to any person for any loss or damage arising as a result of your failure to maintain confidentiality of your account details, password and even comply with these Terms.
   6. You will ensure to exit/sign off from your account at the end of each session.
   7. If you know or suspect that there has been an unauthorized use of your account or password, you shall immediately notify Aza.
   8. If Aza has a reason to believe that there was an unauthorized access of your account or misuse of the Website, we may, for security reasons, either (i) request you to change your password or (ii) we may suspend your account without any liability to Aza.
   9. You understand that Aza will never ask you to disclose or share your password. Please ignore any such email or correspondence requesting disclosure of your password.
   10. You also agree and confirm as under:
   1. While registering yourself or while placing an order as a guest, you shall provide accurate, correct, complete and up to date information about yourself as requested over the Website. Please note that sale of product(s) to be rendered to you will be dependent upon the Information provided by you. Thus, Aza will not be responsible if the information provided by you is inaccurate, false, incomplete or not up to date;
   2. Aza has the right to verify and confirm the Information provided by you at any time. If upon verification, it is found that the Information shared with Aza either as a registered user or a guest, is inaccurate, false, incomplete or not up to date in accordance with the Terms, Aza reserves the right to:
   3. Where you are a registered user:
   1. Temporarily or indefinitely suspend or terminate your Membership and refuse to provide you with access to the Website without any liability; and/or
   2. Reject your purchase order or stop delivery of the products, without any liability;
   4. Where you are a guest user:
   1. Reserves the right to reject your purchase order or refuse to deliver the products to the address provided by you without any liability;

   8. Review, Comments, Feedback, etc.:

   1. Aza invites you to provide your feedbacks, suggestions, convey ideas and other submissions (collectively “Views”) on the Website or by letters or emails as long as the same is not violating any Indian laws and is in accordance with these Terms.
   2. For avoidance of doubt, Views on the content of the Website, products, etc. are individual opinions of the visitors based on their knowledge or experience. Thus, these Views are personal opinions of the author. Aza neither subscribes to them nor does Aza assume any responsibility or liability for the same.
   3. If you provide Views, which violate Indian laws or are contrary to these Terms, Aza, without any liability or prior intimation, reserves the right (but not an obligation) to remove, delete, edit or refuse to retain on Website any such View that in the sole judgment of Aza violates these Terms or any Indian laws. Aza may, if deemed fit, even suspend your access or deny you an access to the Website.
   4. If you post Views on the Website or send your Views by email/letter, you agree:
   1. All Views shall remain property of Aza and Aza shall have irrevocable, perpetual and worldwide intellectual property rights in the Views. Thus, Aza has exclusive, royalty-free and fully sub-licensable rights to commercially exploit the Views.
   2. Aza will be entitled to display, distribute, disclose, reproduce, modify, adapt, publish, translate, create derivative works from such Views throughout the world in any media for any purpose whatsoever, without any restriction and without any need to compensate you; and
   3. Aza and its associates, consultants, contracted parties have the unlimited right to use the name that you submit in connection with such Views, if deemed fit.
   4. You agree to waive your rights to be identified as the author of such Views;
   5. You represent and warrant that the Views submitted on the Website are your personal Views and do not violate any Indian laws or do not hurt any person or entity including that the Views are not defamatory.
   6. You agree to indemnify Aza and its associates, consultants, contracted parties, etc. for any claim against Aza or its associates due to posting of Views on the Website in breach of these (i) Terms or (ii) any of these representation or warranties or (iii) any applicable Indian laws.
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